FAQs

When you purchase a lesson package, you get a code with a balance of either 4, 12, or 24 hours. Here’s how to use it:

From our website:

Sign up or log in here using the email address you used for the purchase. You can manage your bookings and package balance directly. At checkout, select your package.

From the confirmation email:

When you buy a package you’ll receive an email with your receipt. Click the “Schedule” link in the receipt to book lessons using your package balance.

From our website (without an account):

At checkout, enter your “certificate code: —” from your receipt email into the “discount code” field to apply your package balance.

Important details:

• Lesson cancellations: Cancelled lessons will have their time added back to your package balance for future use.

• Flexible use: You can book one or more lessons at a time; your balance will be deducted accordingly until it runs out. The balance never expires.

• Packages are based on time, not price: Buying a 12-hour package gives you 12 hours of lesson time, regardless of current or future lesson prices.

In the introductory session, we’ll help you make the most of the equipment you have.

If you don’t have any gear yet, you can still book this session to discuss options and figure out the best way forwards.

Currency

The base currency for all lessons is GBP (British Pounds), but don’t worry — all prices will bedisplayed and charged in your local currency at checkout, at no extra cost.

The exchange rate used will be the current market rate to ensure fair pricing.

Payment options

You can pay securely via credit/debit card or PayPal.

Yes! I can help you prepare for Rockschool (RSL) and Trinity College London graded exams.

I don’t believe music is about certifications at all. But if you’d like to pursue them, these exams are internationally recognised and can be a solid option for students aiming at academic studies or teaching.

In the UK, they also provide UCAS points for university applications.

I understand that life happens! I want to be flexible, but also need to make plans. So, here’s the policy:

Rescheduling or Cancelling

You can reschedule or cancel your lesson up to 12 hours before the scheduled time. After that, rescheduling isn’t possible and the full fee will apply if you miss the lesson. This fair time frame is needed to help me manage my schedule.

Emergency situations:

If something unexpected comes up and you need to cancel last-minute, just reach out to me. I’ll always do my best to accommodate you.

Lessons are held online via Zoom with high-quality audio and video. We can share screens, music sheets, or play-along tracks, and you’ll get real-time feedback just like in-person lessons.

You can try a free intro session here.